SBA Solutions Capability Statement
Our capability statement outlines our company's core competencies, qualifications, and experience relevant to a particular industry or market. It serves as a marketing tool used to showcase the company's capabilities to potential clients, partners, or contracting officers.
Ja’el Feliciano
Founder & CEO, SBA Solutions LLC
Ja’el Feliciano is a seasoned executive with more than 15 years of specialized experience in administration, government contracting, procurement, business development, and program and project management. As the visionary Founder and President of SBA Solutions LLC, Ja’el has dedicated her career to empowering small businesses, especially those owned by women, veterans, and other disadvantaged groups, to successfully compete in the government marketplace.
Her journey in the federal contracting space is backed by extensive hands-on experience in managing full-cycle bid and proposal efforts. In her previous roles as Bid Manager and Coordinator, she successfully led teams of Bid Coordinators and Pricing Analysts, overseeing complex proposal submissions from inception to award. She provided training, motivation, and strategic oversight to ensure that every submission was not only compliant and competitive, but also aligned with client objectives and government requirements.
Ja’el's comprehensive expertise spans every phase of the procurement lifecycle—including opportunity identification, market research, feasibility assessments, risk mitigation, and pricing strategy—often working in close collaboration with cross-functional teams such as sales, legal, and technical departments. Her ability to interpret government solicitations and craft compelling proposals has resulted in numerous contract wins for her clients.
In addition to her contracting experience, Ja’el has held executive administrative roles, notably supporting the COO of a major organization with operational planning, strategic initiatives, and project execution. This role further honed her organizational leadership, executive support, and multitasking capabilities.
What truly sets Ja’el apart is her passion for helping small businesses succeed. Through SBA Solutions, she offers a holistic suite of services designed to demystify the procurement process—from registrations and certifications to proposal writing and compliance. Her tailored consulting approach, combined with deep industry knowledge and strategic insight, positions her as a trusted advisor and mentor to emerging businesses.
Ja’el is widely recognized for her ability to identify high-value opportunities, implement efficient procurement strategies, and lead winning business development initiatives. Her strategic mindset and entrepreneurial drive have enabled SBA Solutions to grow into a sought-after consulting firm, known for delivering impactful results in both federal and state contracting arenas.
A dynamic leader, Ja’el excels at building stakeholder relationships, managing cross-functional teams, and optimizing internal processes to ensure compliance, quality, and profitability. Her strong communication skills and visionary leadership have not only contributed to the success of her clients but have also enhanced their long-term sustainability in competitive government sectors.
Ja’el Feliciano’s unwavering commitment to client success and her forward-thinking approach to business development continue to define SBA Solutions as a catalyst for growth and transformation in the small business community. Her leadership reflects a deep-seated mission to create access, opportunity, and measurable success for every business she serves.
Grace De La Cruz
VIRTUAL ASSISTANT
Grace De La Cruz is a highly organized and detail-oriented Virtual Assistant who provides seamless administrative support to the SBA Solutions team. With a strong background in scheduling, document management, and client communication, Grace plays a vital role in ensuring day-to-day operations run smoothly and efficiently. Her proactive approach, professionalism, and commitment to excellence make her an invaluable asset in supporting both internal teams and client needs.
Marleigh Feliciano
MARKETING ASSISTANT
Marleigh Feliciano brings creativity and fresh insight to her role as Marketing Assistant at SBA Solutions. She supports content creation, social media engagement, and brand development efforts that enhance visibility and client outreach. With a keen eye for detail and a passion for storytelling, Marleigh contributes to the company’s mission by helping to communicate its value and connect with its audience effectively.
Julie Fontaine
CUSTOMER SERVICE
Julie Fontaine serves as a dedicated Customer Service Representative, committed to delivering exceptional support and building strong client relationships. Her friendly demeanor, problem-solving skills, and ability to resolve inquiries with efficiency ensure that clients receive timely, accurate assistance. Julie’s focus on creating a positive customer experience aligns with SBA Solutions’ values of professionalism and responsiveness.
Government Experts
PROPOSAL WRITING TEAM
Julie Fontaine serves as a dedicated Customer Service Representative, committed to delivering exceptional support and building strong client relationships. Her friendly demeanor, problem-solving skills, and ability to resolve inquiries with efficiency ensure that clients receive timely, accurate assistance. Julie’s focus on creating a positive customer experience aligns with SBA Solutions’ values of professionalism and responsiveness.
RECOGNITION
ARTURA TAYLOR, PRESIDENT
TAYLOR DISTRIBUTION GROUP, LLC
RECOGNITION
JESTON MANIAGLUNG
SENIOR SUBJECT MATTER EXPERT
RECOGNITION
LASHANDA ROBERTS FOUNDER & CEO
BLACKWELL SAGE
As a newcomer to government contracting, I was seeking clarity, structure, and support to navigate this highly detailed and competitive space. SBA Solutions delivered exactly that—and more.
Since partnering with SBA Solutions, Blackwell Sage LLC has received comprehensive support with government certifications, bid preparation, and marketing strategy development tailored specifically for the public sector. Their team broke down complex processes into manageable steps, ensuring I understood the requirements and felt confident moving forward.
Their guidance has had a significant impact on our business growth and contract readiness. With their help, we were able to streamline documentation, craft competitive proposals, and better position our company to be noticed by government buyers. What once felt overwhelming has now become achievable thanks to their hands-on and strategic approach.
Notably, since working with SBA Solutions, we’ve experienced measurable improvements in how we present our services, respond to solicitations, and align with agency expectations. We’ve begun securing valuable connections and are now in a strong position to pursue and win contracts that once seemed out of reach.
Blackwell Sage LLC highly recommends SBA Solutions to any small business or entrepreneur looking to break into the world of government contracting. Their professionalism, patience, and expertise have made all the difference.
RECOGNITION
SANYA STRAWSER, PRESIDENT
PEOPLE FACTOR & INSYDE HOME
I am incredibly grateful for the opportunity to work with SBA Solutions. Their team is led by Ja'el Feliciano, President/CEO. Over the past two years, Ja’el and her team have been an invaluable asset to People Factor, providing unwavering support and expertise in the government contracting space. Their commitment to our success has made a significant impact on our business, and I cannot thank them enough for their dedication and guidance.
From the very beginning, SBA Solutions took the time to understand our business, industry and goals, ensuring that we were always aligned with the best contracting opportunities. Their ability to source relevant government opportunities on a daily and weekly basis has kept us proactive and strategic in our bidding efforts. Because of SBA Solutions, we have maintained a steady pipeline of opportunities, and their exceptional project management team has ensured we met every deadline with precision and confidence.
One of the most valuable aspects of our partnership has been the weekly support meetings. These sessions provided us with real-time feedback, helped us navigate challenges, and allowed us to refine our approach for greater success. SBA Solutions’ thorough market research and analysis of incumbent contractors gave us the insights we needed to strengthen our proposals and stand out in a competitive landscape. Their hands-on approach has given us a sense of clarity and direction that would have been difficult to achieve on our own.
SBA Solutions also played a crucial role in helping us develop and submit project proposals that adhered to government compliance requirements while showcasing our strengths. Their expertise in crafting compelling proposals has been instrumental in positioning People Factor as a competitive bidder. While we have faced pricing challenges in the last six months, SBA Solutions has continued to support us post-submission, assisting with debriefing requests and guiding us through the process of protesting awards when necessary. Their dedication to our success extends far beyond just proposal writing—they are true advocates for our business.
Additionally, Ja’el has provided essential support with key federal certifications, including the renewal of our GSA contract and assistance with our EDWOSB, WOSB, and pending 8(a) certification. Their deep knowledge of the certification process has ensured compliance and positioned us for greater opportunities in the future.
SBA Solutions has been more than a consulting firm; they have been a trusted partner who genuinely cares about our growth and success. Their expertise, professionalism, and unwavering support have made a lasting impact on People Factor, and I wholeheartedly recommend them to any business looking to thrive in government contracting.